Everything you need to know about your order's shipping process.
We offer free shipping for orders worth $125+ in value being shipped within the U.S. Standard shipping fees apply for international orders. We make it easy to buy anywhere in the world by including the customs & duties cost in the checkout value. The
All our jewelry is only available through our website, so we do not have a physical store. We do ship worldwide and we make it easy to buy anywhere in the world by including the customs & duties cost in the checkout value. The customs duties will be
Items that are in stock takes 1-2 business days to process for delivery. Please note that preordered items may take longer usual. Please visit the product page for more information. Standard shipping time for the countries covered by our delivery par
We offer expedited shipping for all orders. Shipping fees will apply depending on the destination and weight of the package. You can select your preferred shipping option after having entered your delivery location.
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm the expected delivery date and the link to track your order. Additionally,
We recommend tracking your package through the tracking link sent to your email inbox as it may still be on its way!. If you didn't receive your order even though the tracking link says it was delivered, we think your package may be lost or missing.
If you entered the wrong shipping address, please contact our support team immediately to provide the new and complete address.
For orders within the U.S., we will arrange for a partial delivery so you can receive the available items first. Your preordered item will ship as soon as stocks arrive, and you will receive tracking numbers via email for each shipment. For internati
Our pieces are handcrafted by our world-class silversmiths in Bali, so please allow us 4-8 weeks from the date of purchase to create your jewelry. Your tracking details will be available via email as soon as your order ships. If it's more than 8 week